Sales & Scheduling Administration
Sales & Scheduling Admin
Locations: Columbus
As a Sales and Scheduling Admin at Captain Auto Glass, you are the first point of contact for our customers. You’ll answer calls, schedule appointments, and provide clear, friendly guidance throughout the entire repair or replacement process. Your role is essential in helping customers feel supported and confident from the moment they reach out.
This position is ideal for someone who enjoys helping others and communicates well in fast-paced environments. You’ll work closely with our technicians and management team to ensure every customer receives accurate information and timely service. If you’re organized, motivated, and ready to be part of a team that values professionalism and reliability, we’d love to have you join us.
Responsibilities
- Answer incoming calls, schedule appointments, and provide accurate information to customers
- Assist customers throughout the repair or replacement process with timely updates and support
- Coordinate with technicians and management to ensure smooth workflow and on-time service delivery
Qualifications
- Strong communication skills with a friendly, customer-focused attitude
- Ability to stay organized and handle multiple tasks in a fast-paced environment
- Comfortable using phones, scheduling software, and basic computer applications
- Reliable, punctual, and able to work well as part of a team
Benefits
- Competitive pay
- Paid time off
GROW WITH THE CAPTAIN
Sales & Scheduling Admin Growth Opportunities
What Applicants Want to Know
QUESTIONS YOU MAY ASK
What skills are most important for this role?
What does a typical day look like?
Do I need prior auto glass experience?
No. We provide full training. Experience in customer service, call handling, or scheduling is helpful but not required.