Captain Auto Glass Website Privacy Policy

Last Updated on January 1, 2026. This policy is effective immediately.

Captain Auto Glass (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with our digital marketing solutions. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Company name
Job title

b. Non-Personal Information

Browser type
IP address
Device type
Pages visited on our website
Cookies and tracking data

c. Information from Third Parties

We may receive information about you from social media platforms, partners, and other third-party sources to enhance our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our digital marketing services.
To communicate with you regarding inquiries, promotions, and updates.
To analyze website traffic and user behavior.
To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: To facilitate our services (e.g., email marketing tools, analytics platforms).
Legal Authorities: If required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. SMS Communications

By providing your mobile phone number and opting in to receive text messages from Captain Auto Glass, you consent to receive SMS messages related to your inquiry, quote requests, appointment confirmations, technician arrival notifications, service updates, and customer support.

Message frequency varies based on your interactions with our business. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us at (866) 616-4987.

SMS consent is not shared with third parties or affiliates for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These may include:

Essential Cookies: Necessary for website functionality.
Performance Cookies: To analyze site usage and improve performance.
Marketing Cookies: To deliver targeted advertisements.

You can manage your cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the following rights:

Access, correct, or delete your personal data.
Opt-out of marketing communications.
Restrict or object to certain data processing activities.
Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at [Insert Contact Email].

7. Data Security

We implement technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed at children under 13 years of age, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Captain Auto Glass, LLC
(866) 616-4987
sales@captainautoglass.com